Terms of Service

Introduction

At Peer Reputation LLC our goal is to improve the real estate industry. We do that by recognizing and promoting good real estate agents. We are not here to bash agents.   Everyone has a chance to grow, learn, and do better work for their clients and with other agents. We are here to support the industry toward that goal.

 

By using our services, website, associated data, and/or associated services (collectively “Service” or Services”), you agree to be bound by this Terms of Service (“Agreement” or “Terms of Service” or "Terms").  The terms “we,” “us,” and “our” refer to Peer Reputation LLC. “You” refers to you, as a user of Service.   If you do not agree with the Terms of Service, do not use our Services. By using any of our Services, you agree to be bound by our Terms of Service.

Eligibility

Agent and brokerage profiles are created based on sales information. Agents and brokerages who register with our system are able to modify the content, display, and behavior of some of their profile information.

 

Only licensed real estate agents and brokerages are eligible to register with Peer Reputation.We reserve the right to verify your license status before we allow you to register or use any of our Services.To continue to use our Services, you must maintain an active license.  If your license becomes inactive for any reason, you must notify us immediately.We have the right to restrict your use of our Services based on licensure status, behavior, and adherence to our Terms of Service and Privacy Policy.  

Your Profile

Once you register, we grant you a revocable license to edit some of the information in your profile.  Some information may require our approval before editing.  We will clearly indicate which edits require our approval.We have the right to modify or remove any information that we consider to be inaccurate or inappropriate without notice.

Profile Controls

Peer Reputation allows the exchange of information between registered real estate professionals and other users.Registered agents have the ability to:

·          Hide/Show their Reputation in their profiles

·          Enable/Disable feedback requests about themselves

You can change your settings in the Settings tab. However, if you are a real estate agent and your brokerage purchased our Services, your brokerage will continue to have access to your profile . We also have the right to notify others that you chose to hide your profile.

Information Sharing

You agree that we have the right to share the content displayed in your profile with other users. You agree that we have the right to use, and modify as necessary, the content in your profile to market our Services. For example, we can use your name, profile picture, and comments posted to your profile to advertise our Services.

Use of Your Intellectual Property

You maintain complete ownership of your intellectual property (i.e. pictures and videos) when you add them to your profile, but you grant us a permanent, non-exclusive, transferable, royalty-free, worldwide license to use your intellectual property.

Prohibited Actions

You agree that you will comply with all applicable laws and codes of ethics; that you will provide accurate information to us; and that you will use our Services in a professional manner.  You agree that you are responsible for all actions performed under your account.

 

In addition, you agree that you will not:

·          Falsify information to gain access to our Services. This includes using the information of another person to access our Services.  

·          State or imply that you have earned our Reputable AgentSM status if we have not designated you a Reputable Agent. Furthermore, if you lose your Reputable Agent status you will no longer state or imply that you are Peer Reputation Reputable Agent.

·          Disclose information that you do not have the right to disclose.This includes the confidential information of others.

·          Infringe on our intellectual property rights or the intellectual property rights of other users.

·          Try to circumvent any of our security features.

·          Post anything that contains malware or post a link to a website that distributes malware.

·          Reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for our Services or any related technology that is not open source.

·          Interfere with the technical operation of our Services.

·          Violate any of our terms or policies.

Removal

We have the right to remove or disable registered agents and brokerages at any time without notice at our sole discretion. You are subject to removal if you perform a Prohibited Action, you violate any of our terms or policies, if your real estate agent or brokerage license becomes inactive for any reason, or if in our sole discretion we determine we no longer want to be associated with you. Removal will prevent you from accessing our Services as a registered agent or brokerage.  We maintain the right to keep any information and data we gathered or that you added, except as otherwise specified in another section.  We have the right to notify others that you are no longer registered to our Services.You remain responsible for any amounts owed for any Services you purchased prior to removal.

Subscriptions

Peer Reputation LLC may offer multiple subscription plans that give subscribers access to more features and information.

Monthly

Your subscription will start on the date of purchase and end one month from the date of purchase.  Your subscription will automatically renew once your subscription ends.  Your subscription will continue to renew until you cancel your subscription. You must cancel your subscription at least 3 business days before the renewal date to avoid being charged.  You can see your renewal date and cancel your subscription in the Settings tab.We will not notify you before we charge your payment method.

Yearly

Your subscription will start on the date of purchase and end one year from the date of purchase.  Your subscription will automatically renew once your subscription ends.  Your subscription will continue to renew until you cancel your subscription. You must cancel your subscription at least 3 business days before the renewal date to avoid being charged.  You can see your renewal date and cancel your subscription in the Settings tab.We will not notify you before we charge your payment method.

Payment

Subscriptions renew automatically, are non-transferable, and require a valid payment method.You can change your payment method in the Settings tab.  If your payment is unsuccessful for any reason, you remain responsible for any amount owed.By subscribing, you authorize us to charge your payment method the subscription fee plus any applicable taxes and costs on the date of purchase and for each renewal. If your payment method is declined, we will notify you.You then have 3 days business days to provide a valid payment method or we will cancel your subscription.

Fee Changes

We have the right to change the subscription fee at any time.We will notify you of any changes before your renewal date.  Unless you cancel your subscription, you will be charged the new subscription fee on your renewal date.

Cancellation

You can cancel your subscription at any time in the Settings tab.You must cancel your subscription at least 3 business days before the renewal date to avoid being charged the subscription fee.  When you cancel, you cancel only future charges associated with your subscription, and you will not receive a refund for any time remaining in your subscription.You will continue to have access to our Services for the time remaining in your subscription.

 

You must cancel your subscription if your brokerage license becomes inactive for any reason.  We have the right to cancel your subscription i f we become aware that your license is inactive.You will not be able to access our Services even if you have time remaining in your subscription.

 

We have the right to cancel your subscription at our sole discretion at any time.  We have the right to cancel or suspend your subscription for any past due amounts.If we cancel your subscription for violating any of our terms, including, but not limited to our: Terms of Service and Privacy Policy.  You will not be able to access our Services even if you have time remaining in your current subscription.

Refunds

We reserve the right to issue refunds and credits at our sole discretion.Refunds and credits will be prorated based on the length of time remaining in your subscription.Refunds and credits are not an admission of fault.

Changes to Our Terms of Service

We have the right to change our Terms of Service at any time.We will notify you of any material changes made to our Terms of Service.  If you do not agree to the changes you must stop using our Services.A ny use of our Services after notification means you agree to the new terms.

Notice

When necessary, we will notify you through the email listed for your account or by placing a notice on our website . You agree that providing notice either way will satisfy all legal notice requirements of any kind. It is your responsibility to maintain the accuracy of your contact information by notifying us of any changes.  If we send you an email and it returns to us because your email is invalid, we have the right to remove you.All notices are effective once posted to our website or sent to your email, unless we determine that we did not send the notice to the correct email address.

Dispute Resolution

In our sole discretion, we have the right to choose binding arbitration for all disputes related to the use of our Services.We also have the right to choose the arbitrator and the rules of arbitration. If we waive the right to binding arbitration, you agree that any legal claims brought against us can only be brought in the state courts located in Fairfax, Virginia, U.S.A. or the federal courts located in Alexandria, Virginia, U.S.A.  You agree that the laws of the Commonwealth of Virginia, U.S.A, excluding its conflict of laws rules, shall exclusively govern any dispute related to the use of our Services.You agree that claims may only be brought in an individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.  

 

If any part of this contract is deemed unenforceable, you agree that the court or arbitrator should modify the terms to make the part enforceable while maintaining the original intent. If that is not possible, you agree that the court or arbitrator should remove the unenforceable part and still enforce the rest.

Indemnification

You agree to indemnify and hold harmless Peer Reputation LLC and its parent and affiliates, and their owners, directors, officers, managers, employees, shareholders, agents, and licensors, from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of our Terms, including the failure to fulfill any obligations relating to your account incurred by you or any other person using your account. We reserve the right to take over the exclusive defense of any claim for which we are entitled to indemnification under this Section. In such event, you shall provide us with such cooperation as is reasonably requested by us.

DISCLAIMERS

NO IMPLIED WARRANTIES

TO THE EXTENT ALLOWED UNDER LAW, PEER REPUTATION DISCLAIMS ALL IMPLIED WARRANTIES AND REPRESENTATIONS; DO NOT GUARANTEE THAT THE SERVICES WILL FUNCTION WITHOUT INTERRUPTION OR ERRORS AND PROVIDE THE SERVICE ON AN “AS IS” AND “AS AVAILABLE” BASIS.

EXCLUSION OF LIABILITY

TO THE EXTENT PERMITTED UNDER LAW, PEER REPUTATION LLC SHALL NOT BE LIABLE TO YOU OR OTHERS FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, OPPORTUNITIES, REPUTATION, PROFITS, OR REVENUES, RELATED TO THE SERVICES.

 

IN NO EVENT SHALL THE LIABILITY OF PEER REPUTATION EXCEED, IN THE AGGREGATE FOR ALL CLAIMS, THE AMOUNT YOU PAID FOR YOUR LAST SUBSCRIPTION, IF ANY. IF YOU DID NOT PAY FOR A SUBSCRIPTION THEN NO MORE THAN $100. 

 

THIS LIMITATION OF LIABILITY IS PART OF THE BASIS OF THE BARGAIN BETWEEN YOU AND PEER REPUTATION LLC AND SHALL APPLY TO ALL CLAIMS OF LIABILITY REGARDLESS OF CAUSE OF ACTION.

NO DUTY TO STORE INFORMATION

PEER REPUTATION MAY CHANGE OR DISCONTINUE OUR SERVICES AND WE MAKE NO PROMISES TO STORE OR DISPLAY ANY INFORMATION AND CONTENT POSTED.

NO GUARANTEE TO ACCURATE INFORMATION

DUE TO THE NATURE OF OURS SERVICES, WE CANNOT GUARANTEE THE ACCURACY OF ANY OF THE INFORMATION ON OUR WEBSITE. AGENT FEEDBACK HAS NOT BEEN INDEPENDENTLY VALIDATED OR VERIFIED. 

 

DMCA

Copyright complaints must be filed in accordance with Title 17, United States Code, Section 512 to the following address: 

 

Peer Reputation LLC

850 Gaskins Rd Ste 120

Richmond, VA 23233 

 

Contact Us

If you have any questions regarding our Terms of Service or the practices of this Site, please contact us by sending an email to hi@peerreputation.com.

 

Last Updated: The Terms of Service were last updated on June 26, 2018.